Too bad. It’s always easier to diagnose something with more than one or two instances. I always hated trying to figure out the one-off issues when I was shooting program bugs. 
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Thank you for updating us! I’m glad to hear that you’ve been able to print since contacting us, and you’ve not experienced the same trouble.
We’ve made a note on your account about this particular behavior, and have sent the information back to our team.
I’ll close this thread for now, but if you happen to run into the same snag, please don’t hesitate to reach out to us directly at support@glowforge.com, and we’ll send over the next best steps.
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