Support for Uptime

Need a top 20 list of all repair components the owners are sending in to Glowforge. Please send those parts with price list and lead time for each. Thanks so much.


I’m not sure what you need that for, but I’m going to save you some time…Glowforge doesn’t do the repairs, they contract them out, and the costs and lead time vary based on a lot of conditions that they aren’t privy to.

So they don’t know.


There are spare parts available for purchase,but beyond that I’m not sure you will get a precise answer to your request.


Hi @mypamplus5, we’d be happy to keep you stocked to mitigate downtime! I’ve just sent you an email with more information, so I’m going to close this topic.