I placed an order for proofgrade materials and received it quicky, but many of the materials came with odd stickers on them with handwriting, or had gouges and/or weren’t properly masked . I’ve never had an issue like this before.
I emailed support twice within the last week and have yet to receive a reply. I prefer not to post here, but I also don’t like being ignored.
This is not the quality or service that I expect.
Can someone please (@dan ?) please respond to my emails? I emailed a number of photos and prefer not to repeat myself. I thought the new supplier was supposed to fix issues, but from this order it looks like it has made things worse.
Thanks
Ed Zawacki