Thank you for the help with the lid Ribbon Cable

Thank to all the help that was given to me from tech support. I had a bad ribbon cable on my pro that was 2.5 years old. Sent them pictures and what I was seeing happen here and they properly diagnosed the problem, got me the invoice for the new part and shipped it out promptly. I greatly appreciate your help. Thank you.

13 Likes

I had exactly the same problem and received the same support.
Thank you Glowforge.

8 Likes

Thank you much for your kind words. We are so happy to have been able to help you both!

3 Likes