After having my machine for 2 months i am now stuck on the dreaded centering issue… my machine has run fantastically i thought i got a good one with no issues!! Working on a sign last night and after i was done to start work on my jewelry orders it stopped working and got stuck centering. Ive cleaned all the lens, left the lid open with the laser head centered, turned it on for hours and nah da. It focuses and then stops. This couldn’t of happened at a worst time as i have last minute easter orders and mothers day order flying in my etsy shop. Im hoping i can get a faster response here 
While you’re waiting, here’s the official “things to try” list, in case there’s anything there you might have missed: https://glowforge.com/support/topic/troubleshooting/stuck-calibrating
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I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.