So we wait years for things to ship, we wait weeks after notification of shipment before it actually ships, then when it arrives with hidden damage from shipping our only option is emailing support which will take 3 days for a response? So for a $4000 (Pro) piece of hardware there is no support phone number and multi day response time? Not the support I was expecting.
So for now I have a $4000 paperweight while I wait for someone to contact me. Wonderful. Back to my Full Spectrum Laser.