Tried to Answer Email

I tried to answer your email about non-functioning machine, but it was already closed.
My son, Devin, bought this Glowforge for me. That’s why it’s under my email. I’ve tried to change it to my name, but it never worked out right. That’s why it’s under both S (Silverlight) and D (Dsuhr)
Hope you can help.

Hello @Silverlight, thank you for letting us know. Since this has to do with your personal account, we will follow up with you through email. I’m going to close this topic.