Trouble uploading design

I just put your original file into SVGOMG and saved the optimized copy. It loaded fine.

Edit: And kept the groups

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Nope! I can’t load it either, and I’ve tried all the obvious tricks. No go.

Shoot an email off to support and attach a copy of the file so they can take a look at it. Something in the settings is hanging it up.

Did you want to use it as an image, or cut it out? Because some of those engrave areas have white fill. (The background and the cutout areas for the switch and the screws. I’m wondering if this wasn’t another “created on CorelDraw” file.

No, I use Corel Draw. FWIW, I have used numerous files with everything grouped so I don’t think that’s it.

Here’s the fixed version with the few unjoined pieces fixed.

No, I did this on AI.

OMG!!! This program is AMAZING!!!
Worked like a charm on another file that I set up and wouldn’t upload either!
Everyone need to bookmark this!
Especially the Newbies Like me!!!

Thank you!!!

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Thank you all for your help!!!
This is a HUGE learning curve for me!
But had the same feeling as everyone else when cutting out the Founders Ruler!!!

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It’s not a cure-all, but I’ve had good luck with files that it liked.

Have fun! I’m glad you are seeing some success now :slight_smile:

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Thank you again!

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Maybe it’s machine specific or something becasue the original file teditz loaded and the resave I made in Corel loaded fine the first try on my end. Not sure why your machines would see the files any differently?

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Strange.
Thank you and also @Jules for your help!

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Wondering if it’s a browser issue? I did see some Firefox specific issues in the past. When in doubt, clear the cache or try a different browser.

I use Chrome.

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Did you run it? Happy with the result?

Ok, so the file that I fixed in SVGOMG is switch plates and top and bottom rings for a light shade I’m cutting out of acrylic.
As soon as I told the GFUI what medium I was using, it immediately separated correctly, the cuts and engraves. I also notice that one switch plate was off the cut area, but I had one extra, so I deleted it IN THE GFUI! Also, I notice that two items were way to close and I could pick, choose and arrange at my desire!
I LOVE THE GFUI!!! Amazing job @dan and company!!!

~Edit - sorry for the misspellings…allergies are horrid right now…brain not working well.

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Hey @teditz , I think I found the problem. When you saved the file as an SVG from Illustrator, you might have had Include XMP checked for that file. (It showed up on my files after I tried to upload yours.)

Uncheck that and your file uploads just fine.

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FYI on that switchplate file, it most likely won’t work as is. I’m designing my own switch plates and have run into a number of issues I see here.

Switch plates normally have counter sunk holes for screws for a flat face look. You also need to account for a number of elements in the switch itself that normally stick out a bit from the wall face. Printing these as is will give you a flat piece that won’t lay flush against your wall because the back of the plate will hit whatever is highest.

If you look at store bought switch plates they are cupped a bit to account for this. If you’ve already got a plan for that awesome! Otherwise something to think about.

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I made an oversized plain acrylic one to cover up a bad drywall job in my garage. I counter sunk the screw holes with a deep engrave that was the size of the screw heads. I also had the problem of it not coming up quite flush due to screws and other bumps on the outlet. I solved it by cutting a thin outline the same shape of the outside and gluing it to the face plate. It worked well in this case.

Some of the outlet and switch boxes in my house are also set back just a hair deeper than the drywall. A flat wood plate might clear those OK.

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Thank you @Jules! Didn’t notice if it was checked or not.

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Thanks for the info.
I plan to countersink the holes, just don’t know how with the laser.
Also, I planned, that if they didn’t sit flush, I could pop them in and engrave a rectangle on the back.
But the way I installed the switch and outlet boxes, they should be really close.

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No, groups should be handled fine.