Living in the UK and I don’t know if the UPS service in America is any good!
Here in the UK, It’s not the first time I have problem with them.
I’m since Monday (26 March 18) trying to receive my parcel with the Proofgrade materials!
Careless customer service, I was told since Monday that tomorrow your parcel will be there sir from at least 7 people already.
You cannot track the properly via the useless app, no time slot for delivery and careless drivers in a rush trying to deliver the overload of parcels they have!
DPD is great! you can live track your parcel and the customer service is just amazing (Previously experienced and people that had problems with them before (nobody is perfect)) said they handled it perfectly and thinking of the customer side in the first place!
Just a matter of curiosity to know if anyone in the UK had problems with them as well… AH! and trying to charge me AGAIN for the COD Fee that I’ve paid on Monday!