When I click the “Print” button to send it to the Glowforge, it starts sending the file to print and the printer head moves to focus. Then it sits there for a few seconds and eventually, the printer button turns amber and I get an “Unable to complete the print” error.
The printer head never leaves the area it was trying to focus on.
I’ve turned the printer on/off multiple times.
Video of what’s happening in the Glowforge app: CleanShot 2021-11-22 at 12.11.38 · CleanShot Cloud
I’ve cleaned all the various cameras/lenses and reconnected the ribbon cable to the printer head a few times as well.
Photo of the Glowforge itself.