No matter what I try, the glowforge will not print or cut on my cardstock anymore like it used to. Honestly, this issue began a long time ago and I never was bothered enough to make a post about it… but last night as I raced to make a tooth fairy design for my daughter and ended up spending two hours trying to get the Glowforge to print (unsuccessfully), it was the last straw.
I get the “Your material must be less than 0.5” tall with the tray in, or between 1.5” and 2” with the tray out” error message, and no amount of manual focus heights or custom material thickness solves the issue. I am using ultra-heavyweight cardstock, on the vector cutting tray.
Putting something under the cardstock to elevate it is not a solution, as my machine should be able to do this operation without a janky workaround like that.