When you unbox your Glowforge, the instructions on the Forge direct you to setup.glowforge.com. On that page the FIRST thing you are told to do is turn it on.
If you followed those directions, the packing materials and shipping stays are still in place!
I’m assuming it’s good practice to remove those materials before flipping the switch.
There should be a link on that first page for the unboxing directions. I couldn’t find mine, and had to follow a YouTube video I found.
Not trolling, just providing info. Either you were sent to a different place or you didn’t notice that the instructions scrolled. There were many detailed pages of unboxing instructions, removing foam blocks, orange bits, etc…
So now I see. A multitude of things occurred last night.
It was late
I was excited
I wasn’t driving the computer, my girlfriend was.
Window you see looks like a dialog box and the final statement framed in that window is “Lets Get started Shall We?”
Safari does not put scroll bars on that type of window, so it does not appear to scroll unless you try to. Given these visual clues the next obvious step is to click the big red “Continue” button.
I did too when I got the PRU. My first feedback to Support was all about corrections & suggestions (I followed it step by step when the PRU arrived).
Of course that was because I felt an obligation to help out a bit. Now I’d probably not even skim it past the step that got me on the Internet & the app could see it - even if I’d never had the PRU. I’m kinda bad about reading manuals
It’s a male thing, especially for one that is a gearhead. First impulse is ‘just do it’, when that fails it’s time to dig the directions out of the trash.