VERY long Preparing your design time

[markwal]

Here’s the thing @dan said that I was referring to:

@dan

Very astute - in fact it was a capacity issue… and I was suffering along with you as it took my kids forever to print a sign for their school project.

This weekend, we saw our highest number of active users ever - more than 30% higher than ever before. That revealed a shortcoming in our ability to scale up rapidly, and another shortcoming in our alerting that failed to notify us of the problem.

Our apologies - we put a short-term fix in place now, and are working on a permanent fix for the long term.