Very Wet Glowforge in a Very Dry Packing Box

Thank you! I purposely snapped a pic of the boxes under the tree before opening them. The Glowforge is a present for my graphic design/art business. It was a little anticlimactic opening the box and seeing that liquid in the bag. Good things are worth waiting for though… even if there’s extra waiting.

The UPS delivery people are probably overwhelmed with big brown boxes right now and may not be handling them with due care. No more door delivery for this gal. I’ll pick any replacement delivery up at the facility.

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I’m so sorry to hear that the shipping company damaged your Glowforge. Unfortunately, we’re going to have to replace this Glowforge.

You should have just received an email from us with all the details you’ll need!