Engraving uncovered a large void in your thick cherry proofgrade
That’s the pits, hope they replace it for you. The crack kinda fits the motif though and looks intentional almost.
BTW, I just started working on the exact same Punisher flag file this morning. (Mine’s not a comb though.) Yours looks great. I wasn’t sure if I’d have to reduce the number of stars so I’m Glad to see how well yours came out.
Thanks, me too. But the crack severely weakened the comb
I’ve had it happen with a couple of materials. Hope you aren’t at a critical phase of the job. It’ll take a few days for them to replace it. But I’m sure they will.
I’m surprised no glowforge has chimed in…
Thanks for letting us know about this @DesignsByPhil. I’m so sorry for the late reply.
The material that you received doesn’t meet our standards. I apologize.
I’ve added credit to your account to replace the material. I’ve also passed the information about your material to the right team so we can investigate what happened.