Printed fine for 3 days. Try to upload a new image today and get the “We’re sorry, an error occurred while preparing this print.” error. I try previous uploads, GF provided designs (the Party Plane airplane thingy), proofgrade settings (even though on non PG stuff), nothing works. I have power cycled the GF multiple times, I have restarted my browser and cleared my cache. I think that is most of the tips I have seen in other threads.
It moves the head to scan the material, moves back, and throws the error right after the screen changes to “preparing your design”.
For the latest attempt (the Party Plane) I opened the browser console and see that it throws a 404 for the design I am working on:
https://app.glowforge.com/api/design_snapshots?design_id=P8ORWwAa 404 (Not Found) even though the image does show up in the app to move and resize. Not sure if that has anything to do with it.
I think I have tried most suggestions I have seen in other closed threads, anything I missed above that I should try?