@Rita emailed me and asked for the buyer’s full name and email address so that an account could be made for the buyer. Whether this is what Support would like to do for future sales of not-yet-setup Glowforges or not is not something I can say, but if you’re selling a Glowforge it prolly wouldn’t hurt to contact your buyer to ask if they’d like you to pass this info along.
Tagging @MUnitedGT since I know they’re selling a Glowforge right now as well.