What to do when we receive shipment

[marmak3261]

I’m documenting like a delivery room. Here is another good topic on the subject of shipping:

Shipping Nightmares (Lessons Learned)

Recently I have had some concerns about how Glowforge will ship it’s large and very delicate package through UPS or FedEX. Adding to my concern was legal language in the Terms and Conditions that pretty much states that Glowforge’s damage responsibility ends when they hand our package to the shipper. So I investigated and the language is reasonably common. Luckily most companies will just ignore the legal language to ensure customer satisfaction. They work with the customers and will usua…