When Do I Know If I Need A New Laser Tube

[Tom_A]

@pip

we’ll replace your tube and realign it for you for $499

So, over 2 years ago we got this…

Update to the update: We'll sell replacement tubes

Thank you for the clear and thoughtful feedback about our the importance of tube replacement for the community. I heard you loud and clear, and have spent the day with the team discussing what we can do for you. As a result, we’re changing our plan. If your tube needs replacement, you’ll have two options: We will sell replacement tubes so a Glowforge unit can be replaced without shipping it anywhere (price to be announced before we ship). We’ll replace the tube for you. This is free wh…

It’s fair to say that some people with early units (like mine) may need to have their tubes replaced soon. What’s the status of this?

Thanks!