|
Support hours
|
|
3
|
89
|
January 15, 2022
|
|
Black belt replacement
|
|
14
|
180
|
December 31, 2021
|
|
Glowforge status
|
|
5
|
136
|
December 26, 2021
|
|
Affinity Designer SVG Sizing Changes When Exporting
|
|
14
|
307
|
November 8, 2021
|
|
Yellow button…
|
|
10
|
248
|
October 13, 2021
|
|
Problems Uploading
|
|
10
|
141
|
September 1, 2021
|
|
How do I get anybody from glowforge to reply to my messages or help me with my refurbished machine
|
|
4
|
161
|
August 5, 2021
|
|
Laser stopped firing in middle of a cut while print head keeps moving
|
|
3
|
254
|
June 11, 2021
|
|
"interrupted" during printer head set up and camera calibration (yet another issue with Glowforge)
|
|
5
|
220
|
May 14, 2021
|
|
Support - - can't connect to home WIFI
|
|
8
|
211
|
May 11, 2021
|
|
Will Not Focus
|
|
2
|
198
|
June 9, 2021
|
|
Yellow Light, Stuck Focusing
|
|
6
|
262
|
February 14, 2021
|
|
Support Messages and Email Unanswered!
|
|
4
|
356
|
July 13, 2020
|
|
Glowforge sucks
|
|
62
|
2860
|
July 24, 2020
|
|
Problem & Support Ticket Tracking & Repair Order Tracking
|
|
2
|
382
|
July 12, 2020
|
|
Brand new glowforge and it won't cut
|
|
6
|
724
|
June 12, 2020
|
|
Individual Problem & Support Ticket Tracking
|
|
2
|
382
|
July 13, 2020
|
|
Cuts Like a Knife - Not anymore!
|
|
12
|
593
|
June 10, 2020
|
|
Y Axis - skipping a line
|
|
29
|
636
|
May 27, 2020
|
|
Glowforge accusing me of FRAUD?
|
|
9
|
657
|
April 7, 2020
|
|
What is going on with you?
|
|
6
|
588
|
March 10, 2020
|
|
Too Cold warning when it is not too cold?
|
|
15
|
1067
|
January 16, 2020
|
|
Emails about outages aren't right
|
|
15
|
750
|
January 16, 2020
|
|
No Power, No Clue, Big Problem
|
|
7
|
439
|
December 18, 2019
|
|
(Suggestion) Run quality tests and checks before shipping
|
|
13
|
623
|
October 13, 2019
|
|
For All The Grief, Support Deserves Praise
|
|
12
|
874
|
June 23, 2019
|
|
When Do I Know If I Need A New Laser Tube
|
|
21
|
9097
|
May 1, 2019
|
|
Stuck on Centering, An All Too Common Issue
|
|
2
|
481
|
March 29, 2019
|
|
LOUD grinding/vibrating/sticking noise when cutting
|
|
6
|
716
|
December 21, 2018
|
|
Wavy Lines with my New Machine
|
|
8
|
1556
|
September 19, 2018
|