|
How to escalate support
|
|
4
|
132
|
June 26, 2024
|
|
Increasing efficiency with Aura?
|
|
3
|
234
|
February 14, 2024
|
|
Won’t cut through material
|
|
23
|
639
|
August 1, 2023
|
|
Back up and Running Again
|
|
16
|
868
|
June 18, 2023
|
|
Look for in-person tech support in NYC
|
|
11
|
342
|
June 11, 2023
|
|
Yellow Button Comes on When the Head is Centering
|
|
7
|
551
|
May 18, 2023
|
|
Printer stuck centering when I power it on, "The camera didn't take a picture"
|
|
5
|
498
|
March 7, 2023
|
|
Can't Unscrew the Shipping Knobs
|
|
16
|
614
|
November 17, 2022
|
|
How long on average for support team to get back to you?
|
|
6
|
763
|
October 1, 2022
|
|
Derail every time right out of the box
|
|
16
|
757
|
September 21, 2022
|
|
Calibration Wi-Fi Dropping, Error in Focus
|
|
2
|
643
|
September 12, 2022
|
|
My Glowforge stuck on focusing and wont go past that stage
|
|
3
|
680
|
August 30, 2022
|
|
On our 4th Glowforge Pro in 9 months
|
|
17
|
768
|
August 30, 2022
|
|
Yellow Light Of Death - 2022
|
|
2
|
564
|
July 11, 2022
|
|
Received Glowforge Pro, but without power cord
|
|
3
|
545
|
June 8, 2022
|
|
Faulty machine
|
|
2
|
705
|
June 1, 2022
|
|
Cleaned machine and now it is stuck on SCANNING
|
|
5
|
646
|
May 7, 2022
|
|
Moved, setup, no worky
|
|
13
|
644
|
May 6, 2022
|
|
Looking to buy new camera cord
|
|
7
|
721
|
April 25, 2022
|
|
HELP! I cant connect to wifi!
|
|
21
|
1092
|
March 20, 2022
|
|
Help! I'm stuck on Homing
|
|
7
|
1220
|
March 14, 2022
|
|
Support hours
|
|
3
|
747
|
January 15, 2022
|
|
Black belt replacement
|
|
14
|
897
|
December 31, 2021
|
|
Glowforge status
|
|
5
|
1632
|
December 26, 2021
|
|
Affinity Designer SVG Sizing Changes When Exporting
|
|
14
|
3266
|
November 8, 2021
|
|
Yellow button…
|
|
10
|
1685
|
October 13, 2021
|
|
Problems Uploading
|
|
10
|
718
|
September 1, 2021
|
|
How do I get anybody from glowforge to reply to my messages or help me with my refurbished machine
|
|
4
|
745
|
August 5, 2021
|
|
Laser stopped firing in middle of a cut while print head keeps moving
|
|
3
|
798
|
June 11, 2021
|
|
"interrupted" during printer head set up and camera calibration (yet another issue with Glowforge)
|
|
5
|
1040
|
May 14, 2021
|