White screen on material select

[bradcarrico]

I went to cut a file this morning and when I clicked on material select I got a white screen of death. I have tried everything I can think to do:

• I logged out of the app
• closed my current browser
• rebooted the computer
• reset the wifi
• made sure no material was in the bed
• tried another file

It still has a white screen after all this. It’s a be worrying as my wife’s business is coming into the busy season.

[rudolph.fam]

Same here

[steeeeev.smith]

Same here

[raybohm]

Same here

[eerubio]

Same here.

[eflyguy]

Just submit a ticket using the link on the support page.

[coalakida]

Same here: Cannot believe this is not fixed yet,

[briannajazmin]

same here boosting

[ThreadLogic]

Same: Submitted a ticket hours ago.

[nocksl]

Same boat

[innovationlab]

Same issue here - trying to fabricate awards for graduation this week (!)

[pkramer]

Me, too.

[quigs0987]

Same Cannot select material screen goes white tried multiple computers and browsers

[cjtroup]

I’m showing the same thing. Their status page still shows as everything is operational.

[tiptop]

Same here too… how frustrating! Wondering if anyone who opened a support ticket has received a response?

[nocksl]

The only reply I have is the generic auto reply.

[cjtroup]

I just opened one. I doubt we hear anything back anytime soon.

[hollymccaig]

Ugh. I need a quick run…same. Now I will go to the garage and fire up my Mira 9.

[dan84]

It’s a known issue, you can subscribe to be notified of issues and when they’re resolved here: https://statuspage.glowforge.com/