Hello! When I open the web application on Chrome or Firefox today, I’m only seeing a white screen. I have restarted my computer, browsers are updated to the most recent update, cleared history and cache, and now I’m stumped. Any ideas?
Edit 1:15pm Central: Is there an email or number I can call since there are multiple people affected by this issue?
I’ve tried logging in from current versions of firefox, chrome, and edge - all of them very briefly display a shot of the glowforge app page (with the dashboard black bar across the top and the cookies suggestions across the bottom of the screen) before flashing to white and not letting me do anything.
Not sure what’s happening for you all – but I think I once experienced this a while ago.
I’d recommend clearing cookies, caches, etc and see if that helps.
Maybe try another browser.
Another thing that might help diagnose it is if you could share what your Developer Console in your browser looks like. In Chrome this is under “View > Developer > Javascript Console”