After more than 2 years of working on my Glowforge Plus and prepping files pretty much the same way all that time (building vector files in Illustrator and saving them as SVG’s), I seem to have nothing but issues with them since the launch or the smaller GF machines.
Are there new file settings or is this just the new GlowForge business model? If it’s settings, can we please have them clearly posted somewhere other than in community discussions?
Thanks from an extremely frustrated Glowforge user.
Your post is extraordinarily vague. SVGs absolutely are working, so maybe you could give an example of an issue you’re having, and ideally a sample file. Then folks would have a shot at being able to help.
so there are no new setting for files or SVG file issues?
I am simply looking for the preferred setting for vector files created in Adobe Illustrator. The issues stem from the SVG files. The SVG 1.1 have been importing at a reduced scale while the SVG 1.0 will have a higher than average number of errors in the print that are not present in the file.
Hope that helps? I’m not a fan of sharing my work/files. But I’m also less of a fan of having my GF sit and collect dust rather than make it. Thanks
I think you should blame Adobe Illustrator for changing the default settings for SVG exports. It is probably reverted back to responsive SVG (for web design).
Ah yes. Adobe did an update that turned “responsive” back on, and then hid it 2 menus down.
If you can’t find that setting, let us know and we can dig up one of the posts where people posted screenshots.
Nothing at all to do with
The has been a stray lines issue on vector engraves, but I believe they’ve already rolled out the fix to that.
the request was for the settings. Y’all haven’t given me information that helps me resolve my problem. You tell me to “blame” adobe which doesn’t help or resolve the issue with how to save a file. It’s also doesn’t help to weigh in with a recommendation of searching the archive for a random screenshot that’s out of date. So I’m not clear on what problem we’re referring to any more…
Thanks from an even more frustrated Glowforge user.
Thank you for posting that. Those were close to the setting I was using a month ago. Only the decimal place was set at 5. That quit working and I started trying other things with different results.
The file came in correctly and seems to be running without any extra lines… so far. Fingers crossed.
and yet another user would be pissy that we didn’t just say “go check your responsive setting” and instead babied them. You seemed like you knew your away around Adobe so we told you what you needed to do without any hand holding.
Update: I’ve been using the setting from the screen shot for a while and have been having much better results.
The setting are for saving Adobe Illustrator vector files.
The settings are: SVG 1.1, with Fonts - Type setting on “Convert to Outlines”.
Options Image Location is set to “Embed” with “Preserve Illustrator Editing Capabilities” Unchecked. Advanced Options has the CSS Properties set to “Presentation Attributes”. And the Decimal Place is set to 3. Encoding is set to Unicode (UTF-8) and make sure “Responsive” is unchecked. These setting are working for me as of this post (Summer 2024)
Would this issue affect files saved months ago, that have not been opened in Illustrator since saving (i.e. no auto-save sneaky update), that have printed fine up until last week? I’m working on going back and saving the couple of new files I’ve worked on and had printing issues with in the last couple of days, but was just reprinting one of my standard stock items and it’s got great big lines everywhere all of a sudden.
Is this likely the same issue, or some mysterious other thing?
No. Lines everywhere are currently a known issue with vector engraves that they’re working on fixing. In the meantime, rastering the image will remove any chance of those lines.
Actually… I was having the line issue as well. When using the SVG 1.0 option I was able to import at the correct size but I was getting a high rate of errors (lines burnt into a design - yet not line in the file. it was also random as to where it would appear in the file).
At any rate… the settings that I posted the other day (that I pulled from the image shared) have been working for me - error free. I just completed a large run of over 160 key chains (running the Glowforge for 13+ hours over 3 days) and there were zero issues with files uploading or the lasers performance. Off topic but the uploads and run times seemed considerably faster.
