Perhaps I’ve never noticed the auto-focus feature, or maybe it’s a new feature? But I just had it do some really bad scoring and cuts that didn’t go through. The scores are very wide and the cut tapers out half-way through the PG Med Clear Acrylic. (Being clear, it makes it really easy to see the problem – wrong focus.)
When I opened the score and cut menus, the height was set to “auto”.
Within about 3 inches of the work area, I had some magnets holding down the material. I think it mistook the magnets for the material height.
So my questions:
(1) Is there any way to tell it to never use auto focus? Either I’m using PG material (so the thickness is known) or I manually set the height because I’m using non-standard material.
(2) When using PG material, can I tell it to override the auto focus? (I mean, doesn’t PG mean “known material and known height”?) When using PG, the web interface did not allow me to set the height – it was “auto”.
(3) How far away should I put the magnets so that the head doesn’t think they are part of the surface material? (Clearly putting the magnets within 3 inches of the work area is too close…)
UPDATE: Apparently being away from the computer for 3 days is too long and this thread was closed. Yes: It was the Set Focus. I didn’t realize that. I think it auto-focused on a magnet. Problem solved. Thanks everyone!