Yellow light when turns on and head wont move. Stuck on focus

[eflyguy]

Here’s a recent post showing what they will probably ask for:

Constant yellow/orange light . solved

Hello @annedirkesbyg - I’m sorry to hear you’re having this trouble with your printer. I extracted the logs from your Glowforge to investigate, and it looks like the orange button is appearing because the Glowforge is having trouble communicating with the printer head. There are two key connections I’d like you to check for me. Could you please do the following? Turn off your Glowforge. Holding only the finished black surfaces, grasp the printer head as shown. Pull gently up and back to dise…