I just setup our Glowforge and we got really close to finally printing something today, but received this warning instead:
“Your material must be less than 0.5” tall with the tray in, or between 1.5” and 2” with the tray out.”
I’ve read other forums about people fixing this error –
Some said to make sure the red laser pointed to the wood, not too far to the edge. It doesn’t look like the laser is at the edge on our print.
Some said they had to run through the power cycles and recalibrate four times. I’ve done that almost a dozen times today. It still isn’t working.
Someone mentioned it might be the image we’re using, but I am just trying one of the pre-made designs on the Glowforge catalog.
Any help appreciated!