Your material must be less than .5" tall with the tray in, or between 1.5" and 2" with the tray out

What you are telling a newbie is “you have to tell the GF what material you’re using” followed by “or” and as noted. Confusing or what? Just say it like it is: You do not have to tell the GF what material you are using … ever. Just make sure it is in focus.

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I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.