Ugh - so sorry something’s wrong! Let me try to get you pointed in the right direction for a solution.
If you have a question, the answer is very likely here, on this forum, already. You can check the FAQ, but the best results are from the magnifying glass in the top-right corner. You’ll almost certainly find someone has had your same situation already and found the solution!
If that doesn’t work, you have two choices. If you post it here, you’ll get speedy responses from amazing community members who are happy to share their expertise. Or, you can contact our support team, and we’ll have one of our support professionals get back to you privately.
Hope this gets you pointed to a speedy resolution!