.5 spec sheet vs .433 focus limit


#1

the spec sheet is .5 material with tray in however we can not focus on .5 material as the focus limit is .433.

is this a software limit that will be allowable to .5 in the future or is this a hardware limit and the original advertised spec sheet needs to be reneged on ?

Maximum material height with tray: 0.5″ (13mm)
Maximum Cut & Engrave height: 0.5″ (13mm)

Thickness: Varies by material. Can cut some 1/2"

but if we can not set focus to .5 … how are we supposed to use 1/2 ?


.5 MDF un touched by GF basic
#2

The limit is set by software - we have changes planned.


#3