I have ran into this issue…basically every time I have tried to use my glow forge this year.
I try to run a print and I get nothing. The cooling fans run, there is no exhaust clog or issue. The head moves to the start position and then just sits there for the entire print, the laser never fires and the head never moves from the starting point but the software counts down like its doing something.
I have posted about this before and Glowforge reps didnt give me any answers and clearly the issue still has been resolved.
Before I had to cancel my print, cycle power, then load one of the premade glowforge pirnts run that then open it up replace materials and do what I wanted in the first place. Now that solution dosnt work anymore so I have a multi thousand dollar paper weight that makes a lot of noise.
Will someone from glowforge please actually look into the issue so I can use my device that I paid for? and use it with out having to waste time and materials on a first print that I dont want but for some reason I have to do.