This appears to be a common issue. Glowforge Offline.
Glowforge works often! …when I can get it to connect… I have probably 15 hours of work run through it now.
But… If it disconnects, it’s a nightmare to get it back online.
Glowforge IS associated with the access point and has an IP address associated to it according to the AP.
Tried resetting the GF by pressing and holding the magic button till it turns green. Select it as an AP. Choose my AP (MakerSpace) and type the password. Error. Repeatedly. Tried again and again. Error.
Selected a different AP (we’re a school so there’s a bunch). Same problem.
Reselected the MakerSpace Wifi and it successfully connected.
Got called away - left it for 10 minutes while it was homing.
When I came back it’s back offline.
Here’s what I’ve tried:
Restarted Glowforge. Successful boot. Waited 5 minutes. Still offline.
Restarted AP wait 5 minutes. Still offline.
Restart Compy. Still offline.
Turn off GF. Press magic button while hitting the on switch. (I thought maybe it might be a hard reset thing?) Light turned purple!
Waited 5 minutes.
Turned it off and on again.
Redid the setup. Error. Won’t connect to AP. - AP says it’s associated. ***note that I’m posting this while connected to “MakerSpace”.
As I type this, it appears that it has come back online since it just seemed to have come back to life. It’s centring. It’ll take 10 minutes to do this.
So. My question is this… Can I PLEASE get the network logs from my Glowforge to learn why the heck it’s not holding a good connection to my network? I’m connected currently to the AP with a Transmit Rate of 527Mbit from my laptop! I assure you that it’s not a problem with the wifi. There are three other devices connected to it currently.
If it’s a cheap antenna in the Glowforge, it’d be at least nice to know that! We all know that it’s an inexpensive device that does cool stuff! A cheap antenna, at least, would EXPLAIN this.
I’ve wiresharked the connection to my GF but there’s so little data passed so intermittently, that the data is not indicative at all of what the issue might be while it’s trying to connect.
I’d love to hear back from someone at GF who has network experience and can explain the issue along with the suggesting of troubleshooting steps. This way people with experience beyond the average muggle can troubleshoot the system, and not just the Glowforge.