Thanks for your patience, @Tom_A. It looks like your Glowforge was able to calibrate and print today. According to the logs on our end, it looks like the unit’s Wi-Fi connection was unstable during the time you reported the problem, resulting in timeouts that interrupted the calibration process. However, I’d like to take a closer look at the logs from your machine, which may contain more detailed information about network connectivity during that timeframe. Could you please do the following?
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Reboot your Glowforge and wait until all motion has stopped for 30 seconds
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Hold down the button on your Glowforge for ten seconds, until it glows with a teal color
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Your Glowforge is now broadcasting a temporary Wi-Fi access point. Connect your computer to “Glowforge XXX-XXX” (from your Wi-Fi Settings)
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Visit the following URL in your browser: http://192.168.192.1:3000/logs/zip
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A .zip file should download to your computer
Reconnect to your usual Wi-Fi network and email the .zip file to support@glowforge.com.
I’ll take a look into those logs and let you know what we can find.