Another Glowforge Offline intermittently

[jbmanning5]

@g.coates

Can I PLEASE get the network logs from my Glowforge to learn why the heck it’s not holding a good connection to my network?

Since you said please… this link will give you instructions on how to access the machine logs, which includes connectivity.

Not Calibrating or Scanning

Thanks for your patience, @Tom_A. It looks like your Glowforge was able to calibrate and print today. According to the logs on our end, it looks like the unit’s Wi-Fi connection was unstable during the time you reported the problem, resulting in timeouts that interrupted the calibration process. However, I’d like to take a closer look at the logs from your machine, which may contain more detailed information about network connectivity during that timeframe. Could you please do the following? R…