Anyone having problems uploading projects?

I’m working on a project and I am having trouble uploading several files. The web UI just hangs on uploading the files. The files are pretty simple. 1.75x2.5 inches. The artwork was rasterized in Illustrator.

I have tried clearing my cache and switching over to Firefox with no success :frowning:

@pip

I’m so sorry for the trouble.

Does it happen with all files? Or just some?

Could you please send us the file you’re running into trouble with? We’ll be glad to take a closer look.

If you’d prefer not to post it here, you can email it to us: support@glowforge.com

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It appears to be fixed for me. Thanks for following up Pip :slight_smile:

I’m having the same issue uploading the first version of my current project (i.e. wedding announcements) :grin:

Congrats! I did a lot of my wedding decorations on the Glowforge. Here is a link, maybe it can give you some ideas :slight_smile: Glowforge + Wedding = Awesome :)

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That’s great to hear! Thanks for following up, as well.

Please let us know if you run into any other trouble, and happy printing!