Hi. I have searched the help topics and all of the topics but, I haven’t been to find anything.
Today I was using the glowforge and for the first print it did fine. But, then after the first print it sent the arm back and the thing literally crashed into the back of the machine with a loud thud. My husband and I noticed then that the whole arm is offline and not straight at all. Now, it will not engrave correctly, the images are all off and there seems to be a line down the middle of some of my engravings.
PLEASE HELP. I’m about to just send the whole thing back and throw in the towel. (This is not the first issue we’ve had and it’s only been 3 weeks