Hi! Since my previous topic got shut down very quickly after a staff-member replied I am opening a new one since I don’t feel I’m done discussing the issue of my camera-blurrynes. Previous (closed) topic can be found here.
As stated in the previous topic, my camera is blurry (always have been but it has been gradually becoming worse) and this is preventing me from using the trace function. I contacted glowforge about this and they state that this problem is outside of the warranty (I have my GF basic a year and 2 months) and that I have to pay them approx $1000,- so they can have a look at it, but they are not sure they can solve it. Since this is obviously an outrageous amount of money compared to the cost of the thing itself (almost half ) and they do not even know if they can fix it at all, I prefer to fix this problem myself if possible. Did anyone have similar problems, and how did you fix it? My camera is fixed, turning it is therefore not an option unless I know how to unfix it.
Thanks in advance!