I know this is disappointing, but try to have hope. The machine is probably fine and after some fiddling with your wifi everything is going to work. I am no expert on network issues, but others here have lots of experience. Either their tips or Glowforge support will get you connected.
Here are some things to try:Stuck Centering/Focusing: How to Troubleshoot for potential Lid Cable issues before contacting Support 😲