Camera doesn't see entire bed

[johnse]

@rpegg

It’s only less than 19" if you are doing an engrave. If you are doing a simple cut then the usable design space is currently at least 10.95" X 19.45".

They are working to make the usable area larger.

@dan

To do: When the laser is moving at maximum speed, it needs room to slow down near the top, bottom, and both sides. We’ll be updating the software to compensate for that so it can give you more working space - up to 11.5" x 20.4" for slow movements like cuts; a little bit less for faster motions like engraves.

Even though the GFUI is not showing you the full bed, it is showing the full usable area of the bed. For examples of what the camera sees, take a look at this post:

How We Troubleshoot

How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag. But if you do, we’ll get you back to creating amazing things as quickly as possible. Some of you have asked to learn more about how we solve problems for customers. Here’s some of what we do to research and solve problems as quickly and efficiently as we can, as well as some sm…

So, for now we need to design within these limits.

As a suggestion to help work around this, try ignoring the top three pieces and cut the bottom ones. Then shift the material down and cut the top ones. Not optimal, I know, but should be able to get your design made without wasting material.