Can someone snap a pic

[budsysmith]

I want to compare see what this is suppose to look like. This is a basic and this is behind that middle connection on the black lid cable.

[beerfaced]

[beerfaced]

Something is burned up on that circuit board.

[Deleted]

have you been spraying cleaner?
looks like it was powered and wet…

[budsysmith]

Nope. Cut it on 2 weeks ago and had the classic lid cable issues. Been waiting for tech help for 2 weeks and just happen to look back there.

[Deleted]

ARGH! - that sucks! - your gonna need a new board and a new cable - I dont know if they will send that to you or your gonna have to send it back to the mothership

[budsysmith]

Well they arent in any hurry about it either. I have another GF but I’d like to fix this one as well. I’ve only had it 6 mths but its refurbished and no warranty. I have a cable already. I’ve had 4 machines and I’ve changed those cables a few times already. I’ve sent 2 back so I’m seasoned there too lol. I’m just glad weve figured out why its throwing all the errors now.

[Deleted]

Fried Green motherboards at the whistlestop cafe.

whats confusing me, is if you have another Glowforge, why not just look at that one?
why did you need a picture of someone elses?

[budsysmith]

It hasn’t been open yet. Just got it this week and my family had been sick and I have 4 kids and well, Christmas. Also its not a basic so didnt know if would look different.

[Deleted]

AHHH santa delivered you a new ‘couch’, I have a few myself the ‘glowforge’ is a basic

[PrintToLaser]

We have seen a few of those, just after cleaning. The determination has been moisture that caused a short. The burn is almost surely a result of a short.
There has been at least one user who replaced the board themselves.

[budsysmith]

This was the original picture I sent in when my issue first started. I didn’t realize the board actually showed in the original message but it did. The board is not black here. Only thing that happened after that was I changed out the lid cable which I’ve successfully done a few times with other machines.

[dan84]

If the cable isn’t in the connector /just right/, the pins won’t line up the way they’re supposed to, and it’ll short out from that. So replacing the cable is what did it, unfortunately. You’re not the first to lose this circuit board in the process of replacing that cable.

Black cable instillation failed with burnt board (this is ridiculous)

Preformatted textI’m back! Black cable instillation was a fail, reviewed it with others, so I know it was done correctly. Zero lights. And after further inspection, a burnt board. Do I have to wait another week for a response? [image]

Burnt Circuit Board

We thought we needed to replace our black lid cable when our print head was stuck, (did not move at all when GF was powered on). While replacing the cable we noticed that one one of the circuit boards was burnt. [burntCircuitBoard] Has anyone else had this happen? Can it be replaced? Would it have affected anything else? We have been without our GF for 2 weeks now trying to get it working again. It has “KILLED” our business and Christmas orders. Any advice or what to do is MUCH appreciat…

Fried Circuit Board

I received my new black cable and replaced it this evening, painstakingly going through all the steps to get it perfectly in place. When everything was in place, I plugged the machine in and turned it on and saw a faint pink-red glow from behind the laser tube. Then a tiny puff of smoke appeared under the glass so I quickly unplugged it. It smelled horrible and I grabbed the flashlight again, looking for the source and found the circuit board where I had inserted the black cable appeared burn…