Can't print - fails on preparing design

[Jules]

Are you trying to cut 0.5" material on top of the tray? The maximum focal thickness of the material that you can cut on top of the tray is 0.433 inches.

If you want to cut thicker material, it helps to remove the tray and prop the material up into a half inch range that falls into the correct place, using this tutorial.

Tutorial: How to cut without the Crumb Tray (Honeycomb)

Tutorial: How to cut objects too thick to have the honeycomb in place The GlowForge has a maximum material thickness it can cut through, but there is a maximum thickness you can even put on the honeycomb (crumb tray) even if you are surface engraving as the laser has a limited focus range of 0.01" - 0.4" *** above the surface of the honeycomb at the time of this tutorial. But let’s say you wanted to engrave something thicker that fits quite nicely inside the GlowForge but not with the crumb tray…

Hope that helps.