This thread is for discussion of Enterprise Wi-Fi (beta) announced in our Latest Improvements in June.
For those of you working in an education or business setting, we’ve got good news! Thanks to your feedback, we’re adding support for Enterprise Wi-Fi so that you’ll be able to connect your Glowforge directly to your organization’s network. Our new update now supports some of the most commonly used authentication methods:
If you’re not sure which authentication method your work or school network uses, check with your IT department. Note that Wi-Fi networks that require users to view and interact with a web page before being granted access (typically used by airports, hotel lobbies, and other venues that offer free Wi-Fi hotspots) are not yet supported.
Since this is a beta release, our support team can’t handle your questions yet - but we’ll jump in when we think we can help, and try to update this post with the best advice from the thread below.
How to Set Up
If your Glowforge is not already connected to the internet, start at setup.glowforge.com
If your Glowforge is already connected to the internet:
- Turn off your Glowforge
- Sign In: Using a device that connects to the internet via Wi-Fi, go to app.glowforge.com/setup and sign in.
- Power Up: Turn on your Glowforge and wait until all motion has stopped for 30 seconds. (Your unit may reboot. If it does, wait for it to come back on and stop moving for 30 seconds.)
- Start Wi-Fi Setup: Hold down the button on your Glowforge for ten seconds, until it glows with a teal color.
- Connect Your Glowforge to Wi-Fi: Follow the instructions on screen to connect your Glowforge to Wi-Fi, making sure to select your Enterprise network. The instructions on screen will vary depending on your network - the picture below is an example.