I’ve been having issues with my Basic cutting through a wood I routinely use. This has been going on for close to two weeks. I ran into the same problem this afternoon, even after cleaning all the optics and the fan is fine. On my custom settings it won’t cut through and it’s settings and wood I use all the time. Showed it down from 150/full to 130/full to get it to cut. Tried circles and got it to work again at 140/full but on my actual design it cuts a small section through but not all and it’s completely flat. So tried it on PG basswood which is close to the same thickness and cuts at 150/full. I cut a square and then my design. Works fine. So…swapped out the PG board foe mine but keep the PG settings and low and behold, it cuts fine. I always do set focus before each cut and this is 1/8” wood.
This leads me to believe the custom settings are not being passed correctly to the laser. Otherwise the PG setting should have failed to cut as well. Can you pull the logs for my jobs between 6:30pm and 7:30PDT 8.19.20? I’m trying to see what settings the laser got passed. For the ones that didn’t cut through on my wood with custom settings the difference on my last test before using the PG settings for Basswood was that my custom setting used 140/full and has a thickness of .15 and the PG setting .13. The wood I use is actually .15 but the PG setting worked. Anyway, logs would be most appreciated (assuming they will provide this information).