I ordered my Basic on 9/21 with an EDD of 10/19 (a Saturday). On October 13th I had read TWO different posts in GF groups of people having ordered a Basic on 10/9 and both had received them by the 15th?!?!? I sent an email and Gary D responded with what I know now is a standard form response that my machine was on track to be delivered on the 19th (doubtful anyway because it’s FedEx delivery). Then the evening of the 18th I received a $50 gift card and an email stating there are delays,etc. I find it hard to believe that on the 13th, it was not apparent that I would not receive my machine on the 19th. And it’s super irritating that replies like this are being sent out because clearly no one is even doing any research at all.
My delivery date has not changed in my account. I have an email in requesting info and have not gotten a response save the auto-reply. Now I know I haven’t spent $6000 on a Pro but $2500 is not a small amount of money and my credit card was charged on 9/21. I am now paying off a $2500 charge, with no machine, no real explanation, and no idea when it will actually ship while people who have ordered weeks after me have RECEIVED their Basics before mine was even supposed to SHIP. It almost feels like the money we spend is being used to make machines for orders placed previously. I really hope that is not the case and I’d appreciate it if someone could give me some accurate info and not just regurgitate shipping dates and nonsense back to me. SEVERAL people have received the same vague delay email and $50 gift card, and while I appreciate the gift card, I’d rather have the $2500 machine I paid for 30 days ago.
Updated to add: My machine was delivered on 10/25. I wish there were better communication from GF. It would alleviate a lot of negative feelings AND posts.