FWIW, unless I missed a specific promise of “within one week”, the verbiage stated “next week.”
Next week, we’ll send an updated schedule via email to each customer who has yet to receive their Glowforge.
The email update you receive next week
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It’s all just pedantry anyway, it says ‘another week’ as often than it says next week.
But why should we have to wait till Friday all the time, why do we have to wait till the last possible minute to be told something?
It’s rhetorical btw, I know the forum users like to answer these questions but it’s up to the decision makers to improve their service skills really.
I also ordered on the 23rd, a basic, and since I haven’t gotten the email yet, I am assuming I’m not included in the group that can still count on getting a 6 week countdown by the end of October. Since those folks are potentially looking at getting an email on Oct 31st with 6 weeks after for the machine to arrive, I think those of us who are past the 20th, (just judging from all the dates I’ve seen, the only exception was a pro order) should not count on a GF for Christmas. I’m an optimist, and I’m still hoping it comes earlier anyways, but I won’t be counting on it for gift making. We’ll have a better idea when the email arrives, obviously.
Right there with ya on the 19th! I am hoping it shows up before Thanksgiving, the longest I’ve seen is about 4 weeks, but I may have missed something. Times vary with areas of the country due to delivery I think.
A lot of emails went out yesterday and will continue every day through the rest of this week.
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We have one report of an April estimate for the filter. Has anyone else seen a filter estimate? I am a Day 2 purchaser but have received no schedule yet.
That was my estimate as well. It came with this addendum "This is still a rough date, and we’ll be working to refine it. You’ll have the choice of receiving your Glowforge printer immediately and using a window or dryer vent for the exhaust until your Air Filter arrives, or holding delivery until it is ready.
To keep you posted, we’re going to update your account page to include your latest estimate for when your Air Filter will ship: https://glowforge.com/account. You won’t see it yet, but we’ll add it to the page in the next few weeks. We’ll update that page regularly as we get information on production so it stays as accurate as possible."
So take that with a grain of salt as well.
I did see that @Dan mentioned some filters would be shipped in January, and my educated guess is that Day 1 & 2 people would be first on the list
It would be nice, but I figure that this batch will be pushing closer to 6 weeks. They have a lot of units to deliver.
Out of curiosity, where did you see that some filters would ship in January?
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In the posting Air Filter Update from yesterday @dan said “I just updated the October announcement - we’re expecting to start the shipping process for air filters (meaning first emails go out saying they’re ready) in January. We’re working on the first batch of email schedule updates that will reflect that, but it affects lots of people so I wanted to be sure it was posted here.”
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Thanks. I completely missed that one.
Interesting, I ordered mine on the 18th of October and have received nothing from Glowforge directly since 2015, despite ensuring my contact e-mail is up to date. What was the e-mail that you received it from?
~A
Could you please give more details ?
I am 1 day after you with a pro order. I am HOPING your timeline is workable. 
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I think, dont quote me, that it is unavailable to non-recipients for 2 reasons:
- It is tied to your GF and until you have it then they cannot link the access to you
- It might also be a matter of scalability.
However, it has been asked for before and the answer is pretty much ‘wait for your GF’
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I am envisioning a situation where the e-mails are delayed.
There will be an e-mail apologising for the delay in getting you the e-mail apologising for the delay in getting you a Glowforge.
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Agreed. I, like you, have worked 20 years for both startups and tech monsters as a support analyst, consultant, project/program manager and I’ve never been a part of a completely open ended dev cycle where we sold the product as a complete and finished design to our customers before even starting on it. Lol. Sure, we promote feature sets and enhancements that are planned, but we don’t market them as being completed before they are ready for release.
I am also just using this for woodworking hobbies though, so I can laugh it off and just be happy that it will probably be really cool in the end. Plus, I’m piling up free stuff while I wait.
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I’ll pass along the request!
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Yes, this would be dreamy in terms of the ability to get planning/designing in advance of arrival!!