Discussion of October 2017 update

There was a separate post this morning from @dan that addresses international orders.

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They raised $31 million from venture capitalists for operations. The $25 million required to build our machines is held separately and released with the shipping email.

Thatā€™s true. I would expect they have that on their radar. The FSL Muse had the potential to disrupt things for GF/provide an alternative but that turned out not meet the marketing promises & expectations. Hopefully Dremelā€™s corporate & product management discipline will be reflected in their version of the Muse and correct the FSL flaws.

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Just for clarification, if you ordered the filter version, will we get the machine before the filter or will delivery of the glowforge be delayed until the filter is ready?

They have always said you can get the GF when it is ready or have them hold the machine and ship when the airfilter is ready too

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regarding the filter. you can elect to have it sent later and get your GF when it is ready. or you can delay the whole order and get both at the same time. At least that is what I have seen several times on the forum.

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Thank You!

Thanks

puh not on the list. But have not heard about CE certification yet and hope they are already on it.

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Yesss!!! The day is finally comingā€¦ my GF will be here on Friday.

Well at least half of itā€¦ the second box doesnā€™t have a delivery date yet. My luck, Iā€™ll be sitting with that 1 box all weekend and have to wait until Monday to get the 2nd box.

For those keeping trackā€¦ I didnā€™t get an official email from GF or Flex about my shipment. But since I did signup for a UPS My Choice account, I get notified of shipments coming to my house, and that email has one shipment on it. Then on the page for that shipment, it shows the 2nd package.

It was shipped yesterday, so thatā€™s one day over 3 weeks from when I got my golden ticket until shipped. But looks like it will be just about 4 weeks by the time I actually get it.

SO EXCITED!

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I held my breath in time to see if my country was on the list ā€¦

Same questionā€¦still waiting the planning by mail :slight_smile:

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$25 million was from the initial 30 day campaign. They sold another $22 million worth of units from November '15 - Feb '16. All of the money is setting in an escrow account waiting for each person to respond to the golden ticket email. GF just needs to ship units to get the money.

Another competitor is the Voccell DLS. Their website is focused on comparing themselves to the GF Pro. They have a 12 week lead time, but have been shipping and no initial consumer horror stories like the Muse. (so far every one who has one seems to really like it). I had decided this was the laser Iā€™d get if there was another 6 month delay from GF. They say they are built in the US, which means it might not be cost effective to purchase for anyone outside of the US.

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So did anyone get an update email with when their device is shipping?
@dan the week has come, anxiously waiting for said email in october update.

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Other thing : no change for the banner since 7 days :frowning_face: what about speadsheet ?

I believe itā€™s the latter.

No.

Weā€™ve been swamped preparing emails; I apologize.

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Quite a few have posted they got theirs. He has said everybody will get one by tomorrow.

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I also ordered on the 19th. No email yet.

If itā€™s not in your spam or promotions folder (for Gmail) send an email to support. I thought I saw where someone contacted support and found GF had a typo in their email address.

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Just got a email, my expected delivery date is nov 14, atleast I have a date. But this company is terrible and meeting dates.

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We might be the latest order on the forum. Our date is late December.

Oh well.