See the this post from a month ago- the same exact thing is happing to me. all designs are erroring out. but it looks like it will upload anything from the glowforge home screen or designs that came with it… I only use .SVG files from illustrator
“I can’t get any new designs to upload. I’m able to run my previous designs from the Home page. I keep getting an error & it says to contact support. I’m trying to finish up several things for a big vendor show Saturday. I’d appreciate any input. Thanks!”
Come on guys this is being used for work right now…