OMG! Me too! Stuck on canceling!! I’m so glad its not on my end! I have tried EVERYTHING! Now… Just getting ready to throw the whole machine into the lake and watch it DROWN!
So many problems with my $7000 paper weight!
I recently purchased a different machine/brand. My GlowForge Pro is now used as a secondary/emergency machine and dust gatherer.
My new machine got me threw all my Christmas orders thank gawd! Since I purchased this new machine my blood pressure has returned to normal!
I restarted mine it is working now
I spoke with someone yesterday AM about it and they said they would need to escalate the issue to their internal engineers. I followed all the steps and it appears to be a software issue as he mentioned others were calling in with the same issue. Hoping for an update sooner than later.
Up and working at 1:33pm eastern
im back up and running wooohooo!!
Don’t mean to worry anyone (apart from myself) but after completing a print my Glowforge has gone to ‘Setup’ in the App and a teal light on the Glowforge start button - a restart fixed it but I wonder if stuff is still happening behind the scenes
mine is stuck on scanning
same two full days of work lost now
i have two they are both stuck - one on cancelling and one on homing. two days now.
mine too, both of them. for two days now. GF hasn’t been any help at all and the problem is clearly the app yet the status says operational.
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