I’ve had alignment issues on my Glowforge Pro since it was new in August 2020 (just a few months ago). The issues made it difficult to do a double-sided engrave and the results weren’t awesome, but I rarely needed a double-sided engrave, so deprioritized fixing it. Honestly, I was enjoying my Glowforge!
Today, however, I followed these instructions to align the printer: https://support.glowforge.com/hc/en-us/articles/360033633714-Alignment . I started by measuring the camera accuracy, so I cleaned it first with Zeiss wipes, downloaded the focus SVG, then set focus, and printed. The result was surprising:
What did I do wrong? How can I fix it?