Glowforge catalogue for international customers Deux

[Paulk]

Hi @jaz,

Thank you for responding to the post below

Continuing the discussion from Glowforge catalogue for international customers:

@paulkoshal

Can someone help? Had a rummage through the forum but can’t find the solution or if it’s possible.

Thought since I’ve got all the credits from Glowfroge but I can’t buy proofgrade I might as well use it in the catalogue, so thought I’d try it out today. I select a design (the clutch) and hit purchase, it takes me through to checkout with the address page and it flags:

“We are unable to calculate shipping rates for the selected items.”

Really? Hopefully this is a case of it’s not me it’s you!

@jaz

Thanks for reaching out.

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.

I think there may have been a mix up as I haven’t emailed you about this, maybe another forum member? I know you are all really busy helping folks out at the moment, but if you could let us know an answer when you have a moment it would be much appreciated.

[darkdesign]

It was stated in the ‘yes I’d like my glowforge literature’ that both the proofgrade store and the design store are not open for international owners (yet). That’s $320 in credit I can’t spend anywhere.

[Paulk]

Hi @darkdesign I did see your last post on the topic, thank you again!

I was hoping, as it will help me and maybe others, to get a response from Glowforge on this as they may have some further information on the matter that may be helpful to all.

[Dan_H]

I’m so sorry for the mix-up @paulkoshal!

We’re working hard to give all our customers access to the Glowforge Shop and Calalog. When we do, we’ll announce it right away. Unfortunately, that’s all the information I have at this time.