@Dan & Co.
Got a couple questions, After the warranty (6 months Basic - 12 Month Pro) expires - Let just say 12 months Basic and 24 months Pro how would the following be handled?
The GF (looks to be) using GT2 (or MXL) Belts, Overtime they tend to stretch. Is there a retensioner that’s end user accessible? And in a unforeseen of one snapping? Is that end user replaceable by a kit provided by GF? Or is that a send in for repair scenario?
Are the wheels for the linear rails standard (i.e V-Wheels or V-Slot Wheels) ? And are they made from delrin? (as these tend to either degrade or split over time) Have you guys thought about a replacement program for this? Or will you give the specs so the end user can source themselves?
On the Pro model will the ‘flap’ for the pass-thru be sold as a end user replaceable item? (I can see someone snapping the retention clips off) And the same question applies for the main lid and the hinges for it.
Calibration question- Is there a homing procedure that can be end user triggered? Or are the steppers in a closed loop configuration?
(This next question I searched the forums a couple of times and I did not find a clear direct answer- Just speculation) Is the water cooling loop on the GF closed loop or open looped, and if open loop is the fluid proprietary to GF or can other 3rd party GF approve fluids be used? i.e. The stuff I use for my VFD Spindle on my CNC.
And lastly- Will the power supply be available for purchase as a standalone if there is an unforeseen failure?
Also, Have you guys thought about a monthly/annual PPP (Product Protection Plan) for high volume users?